Terms & Conditions
This web site is owned and operated by Julie Clarke
These are the terms and conditions of our agreement which apply to use of this web site and all information provided in any courses conducted by Julie Clarke/Transition into Parenthood. Please note that these terms and conditions may vary from time to time without notice. If you wish to check or verify any term or condition specific to your particular situation which might vary from another persons situation then you accept the responsibility to contact Julie Clarke and discuss it with her directly.
When you use this web site or service you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
These terms and conditions apply to all users (including casual browsers) whether or not the registration process has been completed.
Major credit cards Visa, MasterCard are accepted. Cheques and money orders are accepted but must be sent with all orders before goods can be despatched. Overseas orders cannot be accepted at this stage. COD and Cash payments are not accepted unless by prior arrangement directly with Julie Clarke. Payment must include postage charges. Orders with incorrect payment cannot be processed. We will notify you if a product is sold out and provide other options where possible.
There is a No Refund Policy for “Change of Mind” Circumstances.
The opportunity to transfer to another course or reschedule dates is available if a course is cancelled through a lack of numbers or Julie will offer a refund if an option is not available.
Cancellation of an Appointment Charges
Depending on the circumstances surrounding the need to cancel or reschedule it is expected that due respect be paid to Julie by appropriate communication. Telephone Julie to inform her of the situation first, and then confirm by email (or in writing otherwise) and also postal return of the original receipt is necessary prior to any refund being issued.
12 weeks notice is required if you wish to cancel or rearrange a previously scheduled appointment. Failure to do so will incur a 50% cancellation fee. If within 6 weeks of the appointment then 100% cancellation fee applies.
At least 12 weeks notice is required if you wish to cancel or rearrange a previously scheduled appointment. Failure to do so will mean that Julie may not be able to re-schedule within the limitations of your gestational due date. Please take every care to attend to the course on the day you are booked in. Julie respects difficult circumstances and will extend kindness and assistance wherever possible to enable you to attend.
Julie is a caring and reasonable person who is always fair, honest and just in her business dealings. Julie does expect this to be reciprocated by the attendees of her courses.
Julie will ensure you have the confirmation in writing by email or postage of hard copy in many cases both types of communication will be used. Julie also endeavours to assist you with text reminder prior to the course commencing however it is solely your responsibility.
You are most welcome to telephone or email Julie if you have any questions at any time.
Julie will pay you kind and courteous attention to assist you however the responsibility to attend the course rests solely with you and your partner.
Pre-payment is required to secure your position in any course. If you do not attend, your payment is not refunded. Julie has prepared for you, considered you for full attendance, and will have catered for your needs in a variety of ways. Booking a couple into a course requires Julie’s time and attention, printing and postage costs along with normal routine business overheads. It also attracts a series of merchant fees, bank fees depending on how payment was made, as well as email, telephone, administrative work to assemble the confirmation package and physically mail it out with a trip to the post office. Further to this is the filing, course notes, name tags and other work required in the background to prepare and cater for the attendees needs prior to the course commencing.
This all takes time, planning and it’s all solely the work done by Julie, therefore withholding 50% of the fee for the refund is entirely justified
If a cancellation/refund is required for a medical situation for the mother or baby, proof is required by way of a letter from a doctor or midwife or other which will attract a 50% refund; withholding the remainder for fees and associated costs.
Please allow up to 3 weeks for delivery within Australia, you will be notified if there is an unexpected delay. Overseas delivery is not available is not applicable.
This web site is Transition into Parenthood copyright property. You may not in any form or means adapt, reproduce or publish any part of it without written consent from Julie Clarke.
Transition into Parenthood preparation for birth and baby care courses provide a service that is designed to help parents obtain information and prepare themselves for the birth and caring for their newborn baby.
Julie Clarke believes the information she provides is accurate and reliable. Reliance upon any information or material on this website, or advice received from Julie Clarke, shall be at your sole risk.
Julie Clarke assumes no responsibility for any errors or omissions or for the results obtained from the use of such information, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this website, advice given directly by Julie Clarke in response to enquiries, or any third party website linked to this website.
Readers and users of this website are encouraged to confirm the information contained herein with other sources, and most definitely to seek local relevantly qualified advice if embarking on any actions that may potentially carry liabilities, of personal, organisational or any other type.
Pregnancy, labour, birth and parenting are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks for organisations or individuals.
Prior to purchasing any third party products or services described by Julie Clarke in a course or on the web site, you are advised to verify pricing, product quality and other information necessary to make an informed purchase. Neither Transition into Parenthood or Julie Clarke shall have any liability arising from your purchases of third party products or services based upon the information provided on the web site or in a course. Although Transition into Parenthood – Julie Clarke has attempted to provide accurate information to you, we assume no responsibility for any errors, inaccuracies, omissions, delays or other defects in any of the information provided.
We may provide or third parties may provide links or other web sites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those web sites. We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked third party web sites you do so at your own risk.
Transition into Parenthood reserves the right to change any price at which we offer goods or services and to correct any errors in the pricing contained in our catalogue or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.